Fertility Center of San Antonio

If you are looking for a Dr. office that gives you an infection that leads you to be hospitalized for over a week and then having to have surgery this is the place for you. Then after that you speak with the Dr who asks you to update him with what the surgeon says, but you can't get ahold of the Dr because he's booked for two weeks!! I eventually asked for them to send an email and never heard back from Dr. Neil. To top it off the very rude nurse, Christine, informs you they won't even speak with me until I pay 100% of the IVF that day. PLEASE PLEASE save yourself a hopsital visit, possibly loosing any chance of pregnancy due to an infection and the rude staff at this Dr. Office. Take the time to read the other reviews people posted about similar situations and spare yourself the heartache.

We absolutely love the staff here at the Fertility Center of San Antonio! We were using another facility before that wasn’t helpful for us but we decided to switch over here. Statistically, we did not have a good chance at all of any of those working. The staff was very helpful and encouraging the entire time and was always available for us. Now, we will get the blessing and privilege of being able to bring them our baby soon to show them the results of all the hard work! Thank you to all the staff for making our dreams come true!

In the beginning we talked to Dr Martin, he was so informative and nice, so my husband and I decided to move forward. We chose to do the invocell procedure. We did our first blood testing and talk with a nurse who went over everything. After that, we were just treated like a money number. They over charged us and then fixed it and then ended up charging us again. We drove 2 hours for a 5 min appointment. When it came time to do the transfer, our embryo cells weren’t developed enough but we were assured that they would once implanted. The third day I noticed bleeding and notified the nurse who called me back hours later and said it was normal. 2 days later I came g in for my pregnancy test and negative. When I explained to the dr who called me days after, she stated there was nothing could be done and I could then turn around and pay $18000 more for the regular IVF. Fast forward almost a year later and my husband decided to try again but with a different clinic and was called after a release was sent over and this clinic still wanted money to transfer my files. I tell you!!! If you want to spend money with no results, please go to this clinic.

I am up writing this review at 2am because they deserve the feedback and I just have to do it. I have been going to this fertility center for several different treatments since 2020, I believe. I wish I could provide my story without giving my personal information but they are and have been more than just a clinic for me. Their services have been prompted and attentive to my needs both emotionally after a miscarriage and physically during pregnancies. Yes, i said pregnancies, plural!

FCSA is hands down the best. I consider many of them like family at this point! I’ve been with them since 2018, and they blessed me with a precious son and another pregnancy a year and a half later, which I unfortunately lost due to medical issues later in pregnancy (preeclampsia/gestational hypertension). They were ALL there for me through the good times and the bad, and we’ve since gone on to produce many PGT-A tested embryos at over 40 years of age, thanks to them. We’re going the surrogacy route, now, and they have been nothing but supportive, thorough, and conscientious. Dr. Retzloff is amazing - he’s been our go-to guy since the beginning. I trust him implicitly. Dr. Neal has never transferred an embryo that didn’t implant, and is such a compassionate and knowledgeable doctor. Dr. Martin, the founder, is the doctor who we first met with, and performed our first egg retrieval, which gave us our beautiful son. He’s just amazing. Dr. Adams is the epitome of compassion and will make you feel at ease in any stressful situation. The nurses - they go above and beyond… Christina, Nora, Irene, and Monica - they especially hold a special place in my heart, and are always cheering us on in our journey! And Kris, the nurse coordinator, has been so incredibly involved and beyond supportive since we decided on surrogacy - the amount of work she has put in on our behalf is insane. She makes things happen!! Diana, the phlebotomist, never misses, and makes it super easy to get labs drawn. Sandra and Karen are the best US techs in the business! And the front staff - Sandra, Alexis, Vicky, Sylvia, and so many more - they’re seriously the sweetest and always take time to chat and catch up with us. I can’t express how much I adore and admire all the people in this clinic. They take patient care and compassion to another level. Thank you for everything you’ve done for our family!

From the time we walked in the office, everyone was so kind and helpful throughout our IVF journey! The doctors had great bedside manner and walked us through the whole process and helped put my mind at ease. After a 7 year battle with infertility, we were blessed with 2 beautiful twin boys all thanks to Fertility Center of San Antonio! My biggest regret is not going to them sooner, 100% recommend them to anyone that has a dream of becoming parents!

I can't say enough wonderful things about this clinic, the entire staff is great! Because of them I have 1 beautiful baby girl who is almost 2 and now another on the way!! Thankful for the Doctors and the amazing nursing staff who always called me back to answer my questions and ease my concerns. Thank you, thank you, thank you for helping me grow my family!